Cloud infrastructure setup
I help build and configure AWS environments using services such as EC2, IAM, VPC, Route 53, S3, RDS, Lambda, and CloudWatch to create secure, scalable foundations for applications and services.
Cloud engineer • DevOps support • Freelance technical services
Delivering reliable cloud infrastructure, smoother deployments, and operational support teams can depend on.
I am Chukwuka Agupugo, a practical cloud and DevOps engineer with experience across AWS, Azure, GCP, Kubernetes, Docker, Terraform, Linux, and production support. I help businesses build, support, and improve infrastructure, automate delivery workflows, and keep services secure, stable, and easier to manage.
AWS
Kubernetes
Terraform
Docker
Linux
CI/CD
About me
A practical engineer delivering hands-on support, cloud infrastructure, and DevOps solutions
I work across cloud infrastructure, systems administration, application support, and operational improvement. My background combines production support experience with modern cloud and DevOps tooling, allowing me to troubleshoot effectively, improve reliability, and help teams deliver with more confidence.
From AWS environments and CI/CD workflows to server administration, monitoring, and technical support, I provide practical help that keeps systems running and projects moving forward.
What makes me valuable
- Hands-on AWS experience across compute, networking, storage, IAM, monitoring, and automation
- Strong production support and systems administration background in live business environments
- Comfortable with containers, infrastructure as code, troubleshooting, and technical documentation
- Clear communicator with a service-focused mindset and strong stakeholder support experience
Services
How I can support your business
I provide practical cloud, infrastructure, and operational support for startups, small businesses, and teams that need reliable systems, cleaner deployments, and dependable technical delivery.
DevOps and CI/CD support
I support Git-based workflows, deployment automation, and repeatable delivery pipelines that help teams release faster, reduce manual steps, and improve deployment consistency.
Containers and orchestration
I work with Docker and Kubernetes to containerize applications, improve deployment standards, and support more portable and manageable environments.
Monitoring and operations
I improve visibility with logging, monitoring, and operational troubleshooting so teams can detect issues earlier, respond faster, and maintain better service reliability.
Systems administration
I provide Linux and Windows server support, environment maintenance, patching, user support, and day-to-day technical administration for stable business operations.
Freelance technical consulting
I offer flexible support for short-term projects, technical reviews, troubleshooting sessions, environment improvements, and implementation assistance.
Expertise
Core technical capability
Cloud platforms
AWS, Azure, GCP
Infrastructure and DevOps
Kubernetes, Docker, Terraform, Ansible, Git, GitHub, CI/CD pipelines
Systems administration
Windows Server, Linux, Hyper-V, VMware
Networking and security
DNS, DHCP, TCP/IP, VPN, firewalls, LDAP, Active Directory, SSO
Application support
ASP.NET, IIS, SQL, Dynatrace, Application Insights, RCA, service operations
Automation and scripting
Bash, Python, PowerShell
Experience
Professional experience
Jan 2026 – Current
AWS Cloud Practitioner Certification • Primed Talent, UK
Designing and deploying secure, scalable AWS environments while building hands-on capability in infrastructure, CI/CD workflows, observability, and event-driven solutions using services such as EC2, IAM, VPC, Route 53, S3, Lambda, RDS, DynamoDB, CloudFormation, CloudWatch, and CloudTrail.
Nov 2023 – Mar 2026
Senior Service Desk Analyst • Nottingham University Hospitals
Delivered remote and onsite technical support, acted as an escalation point for first-line teams, managed endpoint support activities, and collaborated with cross-functional teams to improve service delivery while maintaining SLA-aligned support.
Dec 2018 – Oct 2023
System Administrator / Tech Support • Bet9ja
Led a small team across medium to large technical projects, supported production systems, resolved complex issues, optimized SQL environments, strengthened monitoring and compliance practices, and helped maintain uptime, stability, and user support across business-critical services.
Promotion in 6 months
Recognized quickly for performance and impact
Reduced downtime and costs
Implemented monitoring and cost-conscious improvements
60% faster resolution time
Improved support knowledge processes and incident handling
Contact
Need reliable cloud or technical support?
Whether you need help with AWS infrastructure, deployments, systems administration, troubleshooting, or freelance project support, I would be glad to discuss how I can help.